Annual and Corporate Responsibility Report 2015

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Thanks to the efficiency of this Quality Management System and
the improvement plans implemented, the incidents recorded
in the processes of production, recording and broadcasting of
content have maintained a downward trend for several years.
50
Average 2009Average 2010Average 2011Average 2012*Average 2013Average 2014**Average 2015
100
150
200
250
300
(*) From October 2012, laSexta channel incidents have been incorporated.
(**) From May 2014 the Nitro, laSexta3 and Xplora ceased to be broadcast.
Atresmedia Group. Evolution of the number of Television incidents
286 296
172
98
65
45
27
As regards the Multimedia Quality System , the incidents on all
platforms has increased 2%, while the values of the previous
year remain unchanged, a year during which there was a
drastic reduction of incidents. This been achieved thanks to the
improvements introduced into the work processes of the area,
including the following:
• Improvements in the existing infrastructure against denial of
service (DOS) attacks.
• Increase in the number of servers, which has enabled all
streams to be ingested simultaneously on two servers.
• Improvements in the CDN service, redistributing the
broadcast through different suppliers and providing better
quality of service to the user.
• Changes to the video adserver, which has enabled us to
speed up multimedia advertising management, optimise
spaces and improve the transcoding of content.
20
Average 2013* Average 2014 Average 2015
40
60
80
100
(*) From October 2013, the Atresplayer platform incidents have been incorporated.
Atresmedia Group. Evolution of the number of Digital incidents
97
52 53
In 2015, incidents
fell by 40%, down
from 45 the
previous year
to 27
ATRESMEDIA | ANNUAL AND CORPORATE RESPONSIBILITY REPORT 2015 | ATRESMEDIA | 64