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19.

Directors should keep their absences to the bare minimum. Absences should be quantified in the

Annual Corporate Governance Report. When directors have no choice but to delegate their vote,

they should provide instructions.

See headings:

C.1.28, C.1.29 and C.1.30

Complies

20.

When directors or the company Secretary express concerns about proposals or, in the case of

directors, about the Company's performance, and such concerns are not resolved at the meeting,

the person expressing them may request they be recorded in the minutes.

Complies

21.

The plenary Board meeting should evaluate the following points on a yearly basis:

a)

The quality and efficient functioning of the Board;

b)

Based on a report submitted by the Appointments Committee, the performance of their

functions by the Chairman of the Board and the Company's CEO;

c)

The functioning of its Committees on the basis of the reports furnished by such

Committees.

See headings:

C.1.19 and C.1.20

Complies

22.

All directors should be able to exercise their right to receive any additional information they

require on matters within the Board's competence. Unless the Articles of Association or Board of

Directors' Regulations indicate otherwise, such requests should be addressed to the Chairman or

Secretary to the Board.

See heading:

C.1.41

Complies

23.

All directors should be entitled to obtain from the company the exact advice they need to perform

their duties. The company should provide suitable channels for the exercise of this right. Under

special circumstances, it could include external assistance at the Company's expense.

See heading:

C.1.40

Complies

24.

Companies should organize induction programs for new directors to acquaint them rapidly and

adequately with the workings of the company and its corporate governance rules. Directors should

also be offered refresher programs when circumstances so advise.

Complies

25.

Companies should require their directors to devote sufficient time and effort to performing their

duties effectively, and, as such:

a)

The directors must inform the Appointments Committee of their other professional

obligations, in case these interfere with the dedication required to perform their duties;

b)

Companies should lay down rules about the number of directorships their Board members

can hold.

See headings:

C.1.12, C.1.13 and C.1.17

Complies partially

The Board Members assume, upon accepting their posts, the inherent duties and obligations

thereof, under the terms established in the regulations in force and in the company's internal