ANNUAL AND CORPORATE RESPONSIBILITY REPORT 2013 - page 203

G4-PR Indicators of Product Responsibility Page /Answer
ReportedPart not reportedReason for omissionExternal verification
ASPECT: AUDIENCE INTERACTION 54, 85 p. 176
M6 Methods to interactwith audiences and results. 66-67, 86 TOTAL
p. 176
ASPECT: CUSTOMERHEALTHANDSAFETY p. 176
G4-PR1 Report thepercentageof significant product and service
categories forwhichhealth and safety impacts are
assessed for improvement.
Atresmedia's
products have no
risks tohealthor
safety.
TOTAL
p. 176
G4-PR2 __Report the total number of incidents of non-compliance
with regulations and voluntary codes concerning the
health and safety impacts of products and services
within the reportingperiod, by:
• Incidents of non-compliancewith regulations resulting
in a fineor penalty
• Incidents of non-compliancewith regulations resulting
in awarning
• Incidents of non-compliancewith voluntary codes
__If theorganizationhas not identified anynon-
compliancewith regulations and voluntary codes, abrief
statement of this fact is sufficient.
There havebeen
no incidents
deriving from the
breachingof the
regulations or
voluntary codes
related to the
health and safety
of products and
services.
TOTAL
p. 176
ASPECT: PRODUCTANDSERVICELABELING 54, 116-117 p. 176
G4-PR3 __Reportwhether the followingproduct and service
information is requiredby theorganization’s procedures
for product and service information and labeling:
• The sourcingof components of theproduct or service
• Content, particularlywith regard to substances that
might produce an environmental or social impact
• Safe useof theproduct or service
• Disposal of theproduct and environmental/social
impacts
• Other (explain)
__Report thepercentageof significant product or service
categories coveredby and assessed for compliancewith
suchprocedures.
70 TOTAL
p. 176
G4-PR4 __Report the total number of incidents of non-compliance
with regulations and voluntary codes concerning
product and service information and labeling, by:
• Incidents of non-compliancewith regulations resulting
in a fineor penalty
• Incidents of non-compliancewith regulations resulting
in awarning
• Incidents of non-compliancewith voluntary codes
__If theorganizationhas not identified anynon-
compliancewith regulations and voluntary codes, abrief
statement of this fact is sufficient.
70, 119 TOTAL
p. 176
G4-PR5 Report the results or key conclusions of customer
satisfaction surveys (basedon statistically relevant sample
sizes) conducted in the reportingperiod relating to
information about:
__Theorganization as awhole
__Amajor product or service category
__Significant locations of operation
14-18, 41-45 TOTAL
p. 176
ATRESMEDIA ANNUALANDCORPORATERESPONSIBILITYREPORT 2013 Appendices 203